Shipping and Delivery Policy for PreganCare.com

Last Updated: 8 Aug 2024

At PreganCare.com, we strive to ensure that your order is delivered in a timely and efficient manner. This Shipping and Delivery Policy outlines the terms and conditions regarding the shipping and delivery of our products.

1. Shipping Areas

• Domestic Shipping: We offer shipping across India. Shipping fees and delivery times will vary based on your location and the shipping method selected.
• International Shipping: Currently, we do not offer international shipping. We only ship to addresses within India.

2. Shipping Costs

• Domestic Shipping Fees: Shipping costs are calculated based on the weight of the package, the shipping method chosen, and the delivery location. The total shipping cost will be displayed at checkout before you complete your purchase.
• Free Shipping: We may offer promotions for free shipping on orders over a certain amount. Details of such promotions will be clearly communicated on our website.

3. Delivery Time

• Processing Time: Orders are processed and shipped within 2-3 business days of receipt. Orders placed on weekends or holidays will be processed on the next business day.
• Estimated Delivery Time: Delivery times vary depending on your location. Typically, orders are delivered within 5-7 business days from the shipping date. Please note that delivery times are estimates and may be affected by factors such as weather conditions, holidays, or carrier delays.

4. Tracking Your Order

• Order Tracking: Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your delivery.
• Tracking Information: To track your order, enter your tracking number on the shipping carrier’s website or contact our customer service team for assistance.

5. Delivery Issues

• Missing or Lost Packages: If your package does not arrive within the estimated delivery time or if it is lost, please contact us immediately. We will work with the shipping carrier to locate the package and resolve the issue.
• Incorrect Address: It is your responsibility to provide a correct and complete shipping address. If an order is delivered to an incorrect address provided by you, we are not responsible for any loss or damage. Please double-check your address before completing your purchase.

6. Delivery Confirmation

• Receipt of Goods: Upon delivery, you may be asked to sign for your package or provide a delivery confirmation. Please inspect your order upon receipt to ensure it is correct and free from damage.
• Damage During Transit: If your package is damaged during transit, please contact us immediately with photos of the damage and packaging. We will assist you in resolving the issue, either by providing a replacement or a refund.

7. Contact Us

If you have any questions or concerns about our Shipping and Delivery Policy, please contact us at:

PreganCare.com
Email: shop@pregancare.com
Phone: +91 90539 40400
Address: 39, Kishor Complex, 2nd Floor, Ward 20, Bhama Sha Nagar, Hisar 125001, Haryana

By placing an order on PreganCare.com, you agree to this Shipping and Delivery Policy. We reserve the right to update or modify this policy at any time, and any changes will be posted on this page.